Advice to clients outsourcing for the first time

With our detailed knowledge of various industry sectors and their suppliers we can add value at supplier presentations by asking the right questions, assist in the establishment of an effective programme management and change control process for the transition period, and identify problem areas, e.g. charging structures, communication methods , cultural nuances, which can cause delays if not handled swiftly. We can also assist in those areas which cause the most problems immediately post transition such as the business change process and client service.

In addition we can advise on the structures that should remain in-house, the benefits of one structure versus another i.e. one stop shop versus best of breed suppliers for different functions and likely resource requirements on both sides to ensure a smooth transition.